jobtalk

JobTalk ("we," "our," "us") values the privacy of candidates, recruiters, clients, and all visitors to our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with JobTalk.ai and our services.

By using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following categories of information:

a. Information You Provide

• Account details: name, email, phone number, company, role.
• Candidate data: resumes, employment history, education, skills, interview responses.
• Communications: SMS, emails, call recordings, transcripts, and AI-interaction logs.
• Preferences: job interests, communication preferences, and availability.

b. Information Collected Automatically

• Device information (IP address, browser type, operating system).
• Usage data (pages visited, time spent, features used).
• Cookies and tracking technologies (for analytics and site functionality).

c. Information From Third Parties

• Integrations with ATS/CRM systems.
• Publicly available sources (LinkedIn, job boards).
• Recruiter-provided candidate data.

2. How We Use Information

We process information to:

• Provide, operate, and improve JobTalk services.
• Automate candidate communications (calls, SMS, emails).
• Match candidates to job opportunities.
• Schedule interviews and manage recruiting workflows.
• Ensure compliance, security, and fraud prevention (e.g., voice biometrics).
• Generate analytics and insights for recruiters and clients.
• Comply with legal obligations.

We will not sell your personal data.

3. Communications & Consent (TCPA Compliance)

By providing your phone number, email address, or other contact information to JobTalk, you consent to receive communications related to recruiting, job opportunities, scheduling, and service updates. These communications may include automated or prerecorded voice calls, SMS/text messages, and emails made using AI technology or automated dialing systems.

• Consent is not a condition of employment or service.
• You may opt out of marketing communications at any time by following the unsubscribe instructions in messages or by contacting us atprivacy@jobtalk.ai .
• Standard message and data rates may apply depending on your mobile carrier.
• We do not sell your phone number or contact information to third parties.

By using our services, you acknowledge and agree to these terms in compliance with the Telephone Consumer Protection Act (TCPA) and other applicable regulations.

4. Legal Basis for Processing (for GDPR users)

• Consent: when you opt in to communications.
• Contract: to deliver services requested by you or your employer.
• Legitimate Interest: improving recruitment efficiency, fraud prevention, and platform security.
• Legal Obligation: to meet regulatory and compliance requirements.

5. How We Share Information

We may share information with:

• Recruiters and employers (for candidate evaluation).
• Service providers (cloud hosting, SMS/call providers, ATS integrations).
• Legal authorities (if required by law or to protect rights/safety).
• Business transfers (e.g., merger, acquisition).

We do not sell or rent personal data to third parties.

6. Data Retention

We retain personal data only as long as necessary for:

• The purposes described in this Policy.
• Legal, tax, or contractual requirements.
• Upon request, we will delete or anonymize your personal data in accordance with applicable laws.

7. Your Rights

Depending on your location, you may have rights under GDPR, CCPA/CPRA, PIPEDA, or other privacy laws, including:

• Access to your personal data.
• Correction or updates.
• Deletion ("right to be forgotten").
• Data portability.
• Restriction or objection to processing.
• Opt-out of sale/sharing of personal information (California residents).

Requests can be made at: privacy@jobtalk.ai

8. Security Measures

We implement safeguards to protect your data, including:

• Encryption at rest and in transit (AES-256, TLS).
• Role-based access controls.
• Regular audits, monitoring, and compliance checks.
• AI model training with strict anonymization and data minimization.

9. Children's Privacy

Our services are not directed at individuals under 16. We do not knowingly collect data from children. If we become aware of such data, it will be deleted.

10. International Data Transfers

We may transfer data to countries outside your home jurisdiction (e.g., US, EU, Canada, Asia). When we do, we ensure appropriate safeguards (such as Standard Contractual Clauses).

11. Cookies & Tracking

We use cookies and similar technologies to:

• Improve site functionality.
• Analyze usage.
• Deliver relevant communications.

Users can control cookie settings via their browser.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a revised "Last Updated" date. Material changes will be notified via email or platform notice.

13. Contact Us

For questions, requests, or complaints, contact:
JobTalk Privacy Team
Email: privacy@jobtalk.ai
Mailing Address: 120 Wood Avenue South, Suite #300, Iselin, NJ 08830